Technical Support Specialist - Developer
F
Five9
📍 Manila, Metro Manila, Philippines
Job Description
Responsibilities:
Diagnose and resolve escalated cases requiring deep knowledge of .NET Core, ASP.NET, MVC, Web API, microservices, WebSockets, distributed systems, and backend integrations.
Perform code-level analysis, including interpretation of C#, .NET logic, service dependencies, object models, and API flows.
Troubleshoot across the full stack: backend services, API layers, client–server communication, SQL queries, cloud components, and containerized applications.
Reproduce complex scenarios, isolate defects, evaluate performance issues, and validate engineering patches or workarounds. Apply working knowledge of C#, .NET, JavaScript, TypeScript, SQL, and other relevant programming languages to diagnose technical issues.
Understand software architecture, including SOLID principles, design patterns, multi...
Advanced Technical Troubleshooting
Programming & System Expertise