Technical Support Specialist for HVAC
W
Watts Water Technologies
📍 vernon, regional district of north okanagan, Canada
Job Description
Join Team Tekmar to provide outstanding technical support as a Specialist II in HVAC and hydronics systems. Deliver troubleshooting expertise and customer care through effective communication.
In this Specialist II role, you will support contractors and homeowners by offering knowledgeable technical assistance and product recommendations. Your skills in troubleshooting mechanical and electrical systems will be vital in providing solutions and ensuring customer satisfaction. You will also capture market feedback to aid in product development while representing the company at industry events.
Key Responsibilities:
• Troubleshoot and resolve HVAC control system issues
• Provide comprehensive technical support via phone and email
• Assist customers with product information and literature
• Utilize departmental applications for tracking requests
• Participate in tradeshows to showcase company offerings
Requirements:
• High School diploma required; relevant technol...
In this Specialist II role, you will support contractors and homeowners by offering knowledgeable technical assistance and product recommendations. Your skills in troubleshooting mechanical and electrical systems will be vital in providing solutions and ensuring customer satisfaction. You will also capture market feedback to aid in product development while representing the company at industry events.
Key Responsibilities:
• Troubleshoot and resolve HVAC control system issues
• Provide comprehensive technical support via phone and email
• Assist customers with product information and literature
• Utilize departmental applications for tracking requests
• Participate in tradeshows to showcase company offerings
Requirements:
• High School diploma required; relevant technol...