Job Description
Role
Technical Support Specialist
Location
Mexico City, Mexico
Full-time (Monday to Friday, 7:00 a.m. to 4:30 p.m.) Onsite
About Sensitech
Sensitech is a Carrier Global Corporation subsidiary that provides supply chain visibility solutions for temperature‑sensitive and high‑value products. It offers IoT monitoring technologies and advanced analytics, supporting more than 16 million monitored shipments each year.
About the role
As a Technical Support Specialist , you will ensure exceptional customer experience and technical performance for Sensitech solutions. You will troubleshoot issues, support product functionality, and resolve complex customer challenges, directly contributing to product reliability and operational excellence within critical cold‑chain and supply‑chain environments.
Key Responsibilities
- Providing support and troubleshooting for all Sensit...