Technical Support Specialist Role at TMC
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TMC Canada
📍 edmonton, division no. 11, Canada
Job Description
Become a Technical Support Specialist with TMC, leading the charge in user assistance and IT support. This role emphasizes hands-on troubleshooting and end-user training in a corporate setting.
As a key member of the IT team, you will be responsible for ensuring users have the technology tools they need to excel. Your role includes managing IT issues, conducting proactive system checks, and facilitating user training for office equipment. You will also oversee the inventory of IT resources.
Key Responsibilities:
• Resolve IT work tickets and manage user requests
• Support the setup and maintenance of devices
• Provide training for end users on technical equipment
• Monitor health of IT systems and equipment proactively
• Assist in managing IT project tasks with supervision
Requirements:
• Experience in providing effective IT support
• Strong hardware and software knowledge
• Ability to troubleshoot networking issues
• Familiar with security practices...
As a key member of the IT team, you will be responsible for ensuring users have the technology tools they need to excel. Your role includes managing IT issues, conducting proactive system checks, and facilitating user training for office equipment. You will also oversee the inventory of IT resources.
Key Responsibilities:
• Resolve IT work tickets and manage user requests
• Support the setup and maintenance of devices
• Provide training for end users on technical equipment
• Monitor health of IT systems and equipment proactively
• Assist in managing IT project tasks with supervision
Requirements:
• Experience in providing effective IT support
• Strong hardware and software knowledge
• Ability to troubleshoot networking issues
• Familiar with security practices...