Technical Support Team Manager
Relex Solutions
📍 querétaro, querétaro, Mexico
Job Description
**Technical Support Team Manager**:We're RELEX Solutions, a fast-growing and market-leading company, helping retailers and manufacturers optimize their supply chain and retail planning with smart, data-driven technology.Our platform helps reduce waste, increase product availability, and drive more sustainable business practices.As part of our continued growth in the Americas, we're opening a new Support site in Mexico - and we're looking for a **Technical**Support Team Manager** to build and scale our Mexico-based support operations.This role offers a unique opportunity to shape a new team and contribute to delivering exceptional support for customers across **North, Central, and South America**.
At RELEX, the Support team is the first point of contact for knowledgeable, customer-focused assistance across our products.As the Support Team Lead, you will oversee the daily operations of the team, manage and develop a group of Support Specialists, and work closely with other global ...