Job Description
Join Avanto - A Leader in the Furniture Industry
About Avanto:
Avanto is an innovative and forward-thinking company transforming the
furniture industry
through technology and a people-centric approach. We stand out for our cutting-edge solutions, exceptional service, and strong commitment to excellence, integrity, and innovation.
At Avanto, we foster an environment where employees can thrive both personally and professionally, promoting collaboration, continuous learning, and a results-driven culture. Our mission is to make a positive impact on the industry by driving change and continuous improvement.
Role Summary
The HelpDesk Support Technician is responsible for providing high‑quality technical support to internal and external users, resolving incidents efficiently, and ensuring a positive support experience. This role handles L1/L2 troubleshooting, ticket management, onboarding/offboarding tasks, and contributes to documentation and conti...