Technical UX Writer

Lenovo

📍 São Paulo, State of São Paulo, Brazil

Full-time Media and Communication Workers Posted June 21, 2026

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Job Description

Description and Requirements

Key Objectives of Position
Improve Digital Employee Experience (DEX) by simplifying user journeys and enhancing self-service adoption through effective communication
Day-To-Day Tasks
Design clear, consistent, and user-centric content that enables seamless digital interactions across Service Desk channels
Ensure high-quality knowledge content for users, chatbots, and AI-driven interactions, reducing dependency on human support
Support automation and Generative AI initiatives by creating optimized content, prompts, and conversational flows
Create, review, and maintain user-facing content for knowledge bases, portals, and self-service platforms
Write and optimize conversational flows for chatbots and AI-based support systems
Translate technical procedures into simple, intuitive, and user-friendly instructions
Support the def...
                

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Job Details

Location

São Paulo, State of São Paulo, Brazil

Job Type

Full-time