Technology Leader Advanced Services Engineer, CSS Tech Delivery, FMW & PaaS

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
Fusion Middleware Engineer, minimum of 15 years of experience who can operate confidently across complex integration architectures, hybrid cloud deployments, and high-availability environments.

This role is designed for a professional who is technically rigorous, customer-focused, and capable of working autonomously on challenging problems. You will be part o...