Telco Operations Lead: Data-Driven, Client-Facing Coach

Valor Global is seeking an experienced Operations Manager based in Biñan, Laguna, Philippines. The role involves monitoring key Telco metrics and mentoring Team Leaders to enhance overall performance.

Successful candidates will have at least 3–5 years of experience in operations management within a BPO setup and 2 years of direct experience managing Telco accounts. Strong analytical skills and excellent communication abilities are essential for this position.