Job Description
We’re looking for a confident, target-driven Telesales Agent to drive customer acquisition and revenue. You will engage with potential and existing customers, understand their needs, and convert conversations into successful sales while ensuring a high-quality and compliant customer experience.
Key Responsibilities
- Make outbound and inbound calls to promote products, offers, and campaigns.
- Convert leads into customers through effective pitching and objection handling.
- Clearly explain fintech products (wallets, deposits, withdrawals) and iGaming offerings (bonuses, gameplay, account setup).
- Follow up on leads from marketing campaigns, referrals, and existing customer base.
- Identify and engage high-value/VIP customers, providing personalized service and offers to drive retention and repeat activity.
- Build and manage relationships with VIP customers, ensuring a premium and seamless experience.
- Maintain accurate ca...