Temporary Accommodation Officer

Broxtowe Borough Council is seeking an enthusiastic and committed Temporary Accommodation Officer to join our Housing Options Team. This is a rewarding frontline role where you will work directly with customers who are homeless or at risk of homelessness, providing practical support and ensuring temporary accommodation is well managed, safe and suitable.

Key Responsibilities

• Provide day-to-day support to clients living in temporary accommodation, ensuring compliance with licence agreements.
• Manage Council‑owned temporary accommodation, maintaining high standards of safety, security and cleanliness.
• Oversee the management of buildings and individual units, coordinating repairs, maintenance and property‑related issues.
• Carry out face‑to‑face visits with new customers, ensuring they understand their responsibilities and can access relevant benefits and support.
• Manage your own caseload of vulnerable individuals and fami...