Tenancy Support Officer

3 months contract with a Local Authority

Summary

• The Tenancy Support Officer is a pivotal role within the Local Authority, tasked with providing intensive, person-centered support to council tenants with complex needs. This position is crucial in helping tenants maintain their tenancies, live independently, and enhance their overall wellbeing. The officer will collaborate closely with internal teams and external agencies to create and implement tailored support plans, ensuring exceptional customer care in alignment with the Council’s values, policies, and procedures.

Responsibilities

Service Delivery & Support

• Deliver targeted tenancy support to tenants with complex needs to ensure tenancy sustainability.
• Develop, implement, and monitor individualized support plans in collaboration with tenants.
• Foster tenant engagement and ensure compliance with agreed support plans.
• Assist tenants ...