Tier 3 Support Engineer

• 5+ ;years experience in providing technical support to global customers using SAAS platform and Cloud infrastructure, assisting with integration and product related queries automation controls.• Must have in-depth knowledge of various Microsoft Windows and Linux Operating systems, MS and MySQL database, LAN/WAN Networking and IT Network Operations experience.• Must have Knowledge of internet protocols, JavaScript, NodeJS, Python, HTML & CSS.• Experience utilizing debugging tools and lab simulations to analyze problems and identify solutions.• Ability to logically troubleshoot software issues to determine the root cause and present suggested workarounds and solutions....