Trainee Service Desk Engineer

SoftServe

📍 Ukraine, Ukraine, Ukraine

Full-time Computer Occupations Posted February 28, 2026

Job Description

WE ARE

SoftServe is a global digital service and consulting company founded in 1993. We work on 2,000+ projects with clients across the USA, Europe, APAC, and LATAM. SoftServe teams help transform, accelerate, and optimize how clients, including ISVs, operate and deliver value.

Our clients are US and European companies operating in healthcare, education, finance, and other industries.

IF YOU ARE

  • A university or business school graduate in Applied Linguistics, Linguistics, Computer Science, or a similar field with a technical background
  • Familiar with IT networking fundamentals and computer basics
  • Knowledgeable in enterprise software products such as Microsoft Office 365 applications
  • Strong in verbal and written communication, including email correspondence and phone etiquette
  • Customer-oriented with solid problem-solving, research, and troubleshooting skills
  • Strong in time management, coordina...