Trainer - Mortgage

Firstsource

📍 Taguig, National Capital Region, Philippines

Full-time Outsourcing and Offshoring Consulting Posted February 19, 2026

Job Description

Job Title: Trainer – Mortgage Business

Department: Mortgage (Marketing/Sales, Loan Servicing, or Corporate Office)

Reports To: Training Manager / Operations Manager

Job Summary

The Trainer – Mortgage Business is responsible for designing, delivering, and evaluating training programs to support employees across Marketing/Sales, Loan Servicing, and Corporate Office functions. The role ensures that team members are equipped with the knowledge, skills, compliance awareness, and process understanding required to perform effectively within the mortgage industry.

Key Responsibilities

Training Delivery

  • Facilitate new hire training and refresher programs for Mortgage Marketing, Sales, and Loan Servicing teams.
  • Conduct product, process, compliance, and systems training.
  • Deliver classroom, virtual, and hybrid trainin...