Training Lead for Large-Scale Program & Agent Development

iQor in Cavite, Dasmariñas is seeking a Training Manager to lead a training department for a US-based wireless customer. This role involves planning new hire training, managing trainee performance, coaching trainers, and preparing reports for clients. A Bachelor's Degree and 5-8 years of call center experience are required. The ideal candidate will exhibit strong leadership, communication, and analytical skills, as well as proficiency in Microsoft Office. This opportunity promises a dynamic environment focused on results and quality.
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