Overview
The Training Manager typically works in an office environment but may also conduct training sessions in various
locations, including client sites. The role may require flexible hours to accommodate different shifts and training
needs.
Duties and qualifications may vary depending on the organization's size, industry, and operational requirements.
Qualifications
Requirements:
Bachelor's degree in Human Resources, Education, Business Administration, or related fieldProven experience as a Training Manager or similar role in the BPO industryStrong understanding of BPO operations, processes, and technologiesExcellent communication, presentation, and facilitation skillsProficiency in instructional design principles and learning management systemsAbility to multitask, prioritize, and manage time effectivelyAnalytical mindset with the ability to inte...