Training Manager - Sta. Rosa Laguna

Position Purpose

The Training Manager will plan, develop, and manage activities associated with the training and development of Consultants, Trainers, and management within a specified site. The incumbent will maintain a climate of customer oriented service excellence by motivating and empowering team members and exceeding customer relationships.

Essential Functions and Responsibilities

• Training Program Development


• Design, develop, and deliver product training curricula (instructor-led, virtual, and online formats).


• Create training materials such as documentation, simulations, role plays, and multimedia content.


• Work with subject matter experts to identify training needs and target audiences.


• Execution & Delivery


• Facilitate workshops and product knowledge sessions for employees, sales teams, and customers.


• Ensure training programs a...