Training Supervisor

InTouch CX

📍 Maynila, Metro Manila, Philippines

Full-time Other-General Posted March 03, 2026

Job Description

About the Job

Are you looking for an exciting new challenge? IntouchCX is looking for you

As one of the world's leading outsourcing companies, IntouchCX is seeking our next generation of leaders. By fostering a bold and competitive culture, we set the bar for excellence, both internally and within the BPO industry.

We're hiring a Training Supervisor to oversee training initiatives by providing support and supervision to our Training Facilitators and Training Support staff. Our ideal candidate is a leader with a drive to create training policies, manuals and other educational media to support our learning and development initiatives.

As Training Supervisor, You Will…

  • Promote an inclusive learning environment with a focus on employee engagement and retention
  • Manage the client-partner relationship as the point of contact for the Training team
  • Provide coaching and development based on performance evaluations to direct reports