Job Description
RingCentral Manila, National Capital Region, Philippines
Acquire Asia Pacific Philippines Inc. (Acquire BPO) is partnering with RingCentral to offer a UCaaS Analyst role.
About RingCentral
RingCentral is a $2 billion global leader in cloud-based communications and collaboration software. It provides cloud computing based business phone systems designed for the mobile and distributed business world, eliminating complex on‑premise legacy systems.
Role Overview
This hybrid position requires a strong understanding of UCaaS technologies—including VoIP, video conferencing, instant messaging, and mobility solutions—to provide implementation, maintenance, and support of RingCentral’s internal and external tools. The role mixes direct employee support and project activities.
Responsibilities
- Manage Contact Center solutions for RingCentral’s internal business unit.
- Build and deploy interactive voice response (IVR...