Job Description
We are looking for an experienced and dynamic Unit Head – Operations to lead the day-to-day operations of a multi-specialty healthcare facility.
Key Responsibilities
- Oversee end-to-end hospital operations including OPD, IPD, admissions, billing, discharge, and patient services.
- Ensure exceptional patient experience by addressing concerns, improving feedback scores, and maintaining service excellence.
- Drive operational efficiency, quality standards, accreditation compliance, and patient safety initiatives.
- Lead cross-functional teams, manage departmental performance, and ensure seamless coordination between clinical and non-clinical departments.
- Monitor facility management, housekeeping, maintenance, and overall hospital administration.
- Analyze operational metrics, implement process improvements, and drive cost optimization initiatives.
- Support business growth through new partnerships, insuranc...