Unit Manager - Process Quality

Mphasis

📍 Pune, Maharashtra, India

Full Time Operations Specialties Managers Posted February 23, 2026

Job Description

Team Leader, Quality – Originations

Position Overview:


The candidate will lead responsible for developing, implementing, and maintaining quality management systems, policies, and procedures to ensure compliance with quality standards and regulatory requirements, Candidates must possess a strong sense of urgency with an ability to work in a team environment, maintaining excellent organizational, communication, and PC skills.

Essential Job Functions:

  • Establish and maintain a robust quality management system, such as processes, procedures, and documentation, to ensure effective quality control

  • Set quality objectives and targets aligned with organizational goals and objectives, track progress and performance against established benchmarks

  • Review and analyze quality performance data, identifying trends, patterns, and areas for improvement and making data-driven decisions to enhance quality

  • Lead Improv...