Unit Manager-Process Training

Mphasis

📍 Pune, Maharashtra, India

Full Time Operations Specialties Managers Posted March 01, 2026

Job Description

Job Title: Process Trainer

Reports To (Title): Training Lead


Job Summary:


We are seeking an experienced Mortgage trainer, manage multiple training requirements and its implementation and measure its impact. A successful candidate will be passionate about learning and excited about the prospect of leading by example.


Job Responsibilities:


Requirements:

  • Past Mortgage Originations experience to design, develop and deliver training with two or more years of experience

  • Must have excellent presentation skills

  • Evaluating individual and organizational performance to ensure training is meeting business needs and improving performance

  • Identifying training needs by consulting with business stakeholders and using needs assessments

  • Developing and delivering training solutions that meet business needs

  • Optimizing training processes for efficiency
  • ...