User Research Manager
H
Hcreates Information Technology
📍 Pasig, Metro Manila, Philippines
Job Description
Overview
We are a leading furniture e-commerce company dedicated to providing high-quality home furnishings and exceptional customer experiences. As we continue to grow, we’re looking for a professional user expert to join our team!
Responsibilities
- Conduct in-depth interviews with users in the European and American markets to uncover core needs and pain points related to furniture products (e.g., functionality, design, materials, pricing).
- Design and execute qualitative research (e.g., one-on-one interviews, focus groups) and quantitative surveys (questionnaire design, data analysis), identifying user behavior patterns and market trends.
- Collaborate with product, design, and marketing teams to translate user insights into actionable product optimization recommendations and market strategies.
- Track trends in the European and American furniture industry, analyze competitors’ product strategies, and produce regular market res...