Job Description
FunctieomschrijvingProviding first-level support to users (handling requests, resolving common issues) Diagnosing technical problems related to workstations, office software, and business tools Escalating complex incidents to the appropriate technical teams Contributing to documentation and continuous improvement Managing a portfolio of clients alongside a project engineer Participating in account management meetings (needs follow-up, coordination, ticket tracking) ProfielStrong service mindset and excellent interpersonal skills Comfortable with IT tools and troubleshooting Able to collaborate with internal/external teams and clients Fluent in French and English (spoken and written) ...
As part of our department, you’ll be the go-to person for user support and client coordination. Your responsibilities include: