Vancouver Cyber Security Support Engineer (Edmonton)

Become a Cyber Security Support Engineer with Styx Intelligence in Vancouver. Combine your technical skills with a focus on customer success in a rapidly growing setting. As a Cyber Security Support Engineer, you will be integral in onboarding and supporting clients with the Styx Intelligence product suite.

Key Responsibilities

• Serve as the primary technical resource for client onboarding
• Troubleshoot and resolve client issues effectively
• Collaborate with engineering to influence product enhancements
• Train clients on utilizing reporting tools and alerts
• Build and refine playbooks and best practices for team use

Requirements

• 2-5 years of experience in customer support or cybersecurity
• At least one relevant cybersecurity certification
• Strong communication and problem‑solving abilities
• Experience with high-risk industry clients preferred
• Ability to adapt quickly i...