Job Description
Our Operations Centre is on the hunt for a Customer Service Agent to join the team supporting key contracts in Cremorne, Victoria that provide essential community services.
WHAT'S IN IT FOR YOU?
A busy and fast-paced role where no two days are the same!
You will get to work with a close-knit, fun team
You'll have the opportunity to cross-train on other contracts, leading to growth opportunities
ABOUT THE ROLE
In this role, you will be providing an exceptional customer experience while managing interactions via voice and non-voice experience channels to deliver consistently outstanding results.
You will be coordinating the best solution through direct channels or back-office functions and ensuring high-quality standards are always maintained.
We offer full training, and a wide variety of work, and career development opportunities across our business.
Our team environment is support...