Walmart Canada Customer Service Manager

Walmart Canada

📍 lanaudiere, qc, Canada

Full-time Management & Operations Posted June 06, 2026

Job Description

Advance your career as a Customer Service Manager at Walmart Canada in Joliette, QC. Lead operations, enhance experiences, and drive customer loyalty from the front end.

In this role, you'll supervise front-end operations and ensure compliance with corporate standards. You will manage customer and associate concerns, provide training on essential systems, and uphold effective transaction processes for a productive shopping environment.

Key Responsibilities:
• Coordinate front-end operations for seamless customer experiences
• Handle concerns from customers and associates effectively
• Monitor associate coverage and manage breaks efficiently
• Provide training on procedures and safety standards
• Oversee transaction processes for purchases and returns

Requirements:
• Minimum age of 16 years or older
• Familiarity with retail operations and customer service
• Strong leadership and communication capabil...