Purpose of the Job
Implement and execute all warehousing activities efficiently assigned to them as per standards to ensure meeting SLAs.
Job Description
Perform operational procedure to ensure high levels of customer service/satisfaction. Meet customer’s SLA’s for all customers. Report any information that might impact company image and brand or functioning Conduct internal check on in relation to credit history, associated accounts and trade history prior to on boarding new customers. Ensure meeting team’s KPI’s Setting KPI’s for direct reports and conduct annual review Ensure training warehouse staff on customized logistics procedure and requirements for new customers. Ensure identifying direct reports training needs and propose training needed to HR. Assist and train personnel to use warehouse systems, DQMS and the processing of w...