Job Description
Join Wawanesa as a Contact Centre Developer, focusing on Genesys solutions and application enhancements. This hybrid role offers flexibility while ensuring business application stability.
You will be responsible for maintaining and improving contact centre applications, contributing to modernization efforts, and implementing AI capabilities. Collaborating with internal and external stakeholders, your understanding of software development and cloud technologies will play a vital role in operational success and continuous improvement.
Key Responsibilities:
• Design and implement software solutions tailored to business needs
• Prepare and update technical documentation for development
• Ensure smooth operation of applications and services
• Troubleshoot and resolve technical incidents promptly
• Mentor team members and contribute to knowledge sharing
Requirements:
• Post-secondary degree in software development or ...
You will be responsible for maintaining and improving contact centre applications, contributing to modernization efforts, and implementing AI capabilities. Collaborating with internal and external stakeholders, your understanding of software development and cloud technologies will play a vital role in operational success and continuous improvement.
Key Responsibilities:
• Design and implement software solutions tailored to business needs
• Prepare and update technical documentation for development
• Ensure smooth operation of applications and services
• Troubleshoot and resolve technical incidents promptly
• Mentor team members and contribute to knowledge sharing
Requirements:
• Post-secondary degree in software development or ...