Web Integration Solution Engineer
MoEngage Inc.
📍 Bengaluru, Karnataka, India
Job Description
Job responsibilities
Understand complex Integration requirements to solve customer business problems.
Work on customer issues via Support tickets and help customers resolve issues when integrating our SDK into Web platforms.
Understanding of Technical/Integration solutions.
Technical integration of B2B platform with customers, platforms, partners and communicate directly with internal and external stakeholders.
Provide technical consultation to companies integrating with B2B business
Troubleshoot, investigate and resolve customer issues via various support channels like calls, zendesk tickets and emails
Closely work with Web Engineering team on debugging issues, understand the new features or release pipeline, work on individual tasks provided by engineering tech leads