Job Description
You will be joining our GovSites team, reporting directly to the Webmaster Team Lead.
As Webmaster at SDL, you will be responsible for:
- Onboarding new municipal website clients under the direction of your team lead
- Strategically migrating and laying out a large volume of content and documents
- Completing website content updates for managed sites
- Proactively reviewing websites for discrepancies or better methods to display information
- Resizing images, converting PDF documents, and following best practices for site content updates
- Installing and testing Joomla updates
- Assisting with the training of clients
- Providing ongoing support and maintenance for your accounts
What You Bring:
- 5+ years of experience in support, client relations, account management, or roles directly working with customers.
- Strong written and verbal communication skills