Job Description
WFM Coordinator – Elior
Base pay range: This range is provided by Elior. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
What you’ll be doing
As Workforce Management Coordinator , you will serve as a key point of contact for workforce management inquiries, providing support and guidance to colleagues, managers, and team leaders.
- System Admin and First Line Support: act as a point of contact for WFM-related queries, assist colleagues with downloading the Dayforce App and setting up Multi-Factor Authentication, support onboarding of new starters with correct system setup (e.g., shift templates/rotations), and escalate system issues or user problems to the WFM lead.
- Time and Attendance Checks: assist managers with approving hours, managing exceptions, and resolving queries.
- Reporting and Data Accuracy: run basic WFM reports (e.g., worked hours, absence summaries, shift c...