Windows IT Deskside & Incident Support Specialist

Sharp Brains is looking for a part-time IT Incident Technician based in Galicia, Spain. The role involves managing IT incidents, troubleshooting hardware and software issues, and providing deskside support for Windows-based devices.

The ideal candidate should have a minimum of 3 years of experience in deskside support, be proficient in ServiceNow, and possess strong troubleshooting skills in both Windows and Mac operating systems.