Winnipeg On-Site Customer Service Expert
F
Formations Inc.
📍 winnipeg, mb, Canada
Job Description
Join Formations in Winnipeg as a Customer Service Specialist, where your support helps create exceptional customer experiences. Focus on solving problems while providing product insights across multiple channels.
This full-time on-site role requires a resourceful individual with 2 to 4 years of experience in customer service or order processing. You will ensure customer satisfaction by managing inquiries, processing orders, and coordinating deliveries effectively. Contribute to a collaborative team environment and enhance your skills through hands-on support.
Key Responsibilities:
• Address customer inquiries by providing product recommendations
• Manage quotes by following pricing protocols
• Process and enter orders in ERP systems accurately
• Coordinate with supply chain for timely deliveries
• Assist with specialty requests and resolve discrepancies
Requirements:
• 2–4 years in customer service, order processing, or sales
• Exceptional written and verb...
This full-time on-site role requires a resourceful individual with 2 to 4 years of experience in customer service or order processing. You will ensure customer satisfaction by managing inquiries, processing orders, and coordinating deliveries effectively. Contribute to a collaborative team environment and enhance your skills through hands-on support.
Key Responsibilities:
• Address customer inquiries by providing product recommendations
• Manage quotes by following pricing protocols
• Process and enter orders in ERP systems accurately
• Coordinate with supply chain for timely deliveries
• Assist with specialty requests and resolve discrepancies
Requirements:
• 2–4 years in customer service, order processing, or sales
• Exceptional written and verb...