Work-from-Home Customer Support – Spanish Speaking
C
Confidential
📍 Concepcion, Biobío Region, Chile
Job Description
Some people see customer questions as problems. You see them as opportunities—to connect, to help, and to make someone’s day a little brighter. And you can do it all in both Spanish and English .
We’re looking for a Spanish-English Customer Support Representative to join our global team. You’ll be on the frontlines for our customers in Spanish-speaking regions, answering their questions, guiding them through solutions, and making sure they walk away feeling supported and valued.
Responsibilities
- Respond to customer inquiries in Spanish and English via chat, email, and calls
- Offer step-by-step guidance to resolve technical or order-related issues
- Keep accurate records of customer interactions
- Share insights from customer feedback to improve our products and processes
- Work closely with a friendly, supportive remote team
Qualifications
- 1+ year of remote/online exper...