Workflow Coordinator

Ashurst

📍 Glasgow, Scotland, United Kingdom

Full-time Supervisors of Office and Administrative Support Workers Posted January 30, 2026

Job Description

The Opportunity:

We are seeking a Workflow Coordination Officer to join our Risk & Compliance team. The role holder will play a key role in new business intake and overall supporting the firm in applying the standards of a risk-based culture.


Key responsibilities of the role include:

  • Acting as first point of contact for all risk and compliance related queries and new business requests, acting as liaison between risk & compliance teams and the wider business to manage expectations and meet client SLAs, assisting with compliance related queries.
  • Managing both the global compliance team mailbox (assessing and categorising incoming mail (around 500+ emails per day)) and the team mailbox (triaging 150+ emails per day).
  • Working closely with a range of risk and compliance team members to support the new business intake process.
  • Triaging incoming workflow to 7 teams within the department according to level of expertise, capaci...