Job Description
Position Summary
We are seeking a highly skilled
Technical Specialist
to join our team. This role involves providing
technical expertise, solve complicated and exception-based issues, optimizing systems, and leading technical projects
. The ideal candidate must have deep knowledge of networking, windows operating system, cloud computing and the ability to guide and mentor junior team members.
Purpose:
Supplies standard methodology consultative and sophisticated technical customer service to clients in understanding, extracting and accurately using LSEG and third-party data, including training, client meetings, documentation, fix, articulation of financial content and product capabilities, and coding assistance for the customer's workflow integration or financial research project.
Role Responsibilities
- Works independently to tackle client queries and resolve where precedent may not exist, ensuring the accurate delivery of information and re...