Job Description
Role Summary
This Job Profile is not validated by Subject Matter Experts yet. Oversees the efforts of a team of technical service representatives, applying specialized technical or scientific knowledge/product applications. Maintains ongoing relationships with key customers and interfaces with sales staff on a regular basis and serves as an expert in handling complex queries.
Job Responsibilities
Workshop Management
- Set routines for planning and follow up meetings
- Carry out regular meetings
- Verify there is an efficient flow of authorized work in the workshop, ensuring quality and documentation
- Develop, implement and monitor standards and routines, maintaining a high standard of cleanliness and tidiness within the workshop
- Monitor the ongoing condition of workshop tools and equipment, arranging purchase, repair and calibration
- Monitor and handle deviations, initiate proper actions and esc...