Yacht Customer Service Coordinator (Vancouver)

Where you will be based

This is a full‑time, shore‑based role located at our base in Road Town, Tortola – the heart of the beautiful British Virgin Islands.

This is the sailing capital of the world. We offer a competitive salary in USD and an easy‑going work environment.

It’s perfect for someone who loves being on the water & is looking to live in the flip‑flop weather all year round.

What you will be doing

• You will be the front face of the company.
• You will provide excellent customer service by briefing customers and ensuring they are comfortable operating the boat and ready to leave the docks.
• You will organize a dock plan, move boats, refuel boats, debrief customers, and help with chase calls.
• When you are not interacting with guests, you will create content for boat operation manuals, how‑to videos, and promotional material.

During your training period

• You will quickly develop a...